Week 1: Introduction (250300 words)
You will prepare an outline of the Quality Control Manual. The first part of the manual will be the Introduction.
Provide a history of the quality management evolution and why it is needed.
List and discuss 23 of the specific directions that companies are adopting in terms of strategic quality management.
Clearly identify the organization that your quality control manual is intended for.
Explain the evolution of and the pros and cons of such programs as Deming and Six Sigma.
With each week, you should include a minimum of 3 new cited references. As such, the references should be varied and different with each section addition. You can reuse references, but repeat references do not count toward the minimum 3 new cited references.