Explore how technology can produce positive and negative effects for organizations.

Explore how technology can produce positive and negative effects for organizations. Technology continues to change the way people communicate with each other. At first, there may seem to be no direct connection between technology, CSR and ethics; however, technology can be used to advance scientific breakthroughs and connections between businesses and the community to improve issues such as hunger and poor living conditions. Technology provides positive contributions to organizations; however, technology can be misused in ways that violate the rights of individuals and society, such as identity theft and privacy violations.
The evolution of social media provides advantages; however, the same advantages can be disadvantages. Organizations use social media with greater frequency to communicate with customers, suppliers and other stakeholders; however, competitors and disgruntled former employees can use the same networks to disparage the organization and undermine its positive attempts. While social media can be a great tool for organizations and stakeholders to communicate with each other, the organizations must have a way to monitor the information that passes through various social media websites to ensure the content is appropriate. As social media use continues to increase, businesses must constantly adapt to harness the benefits of this technology while recognizing the potential legal and ethical issues inherent with its use, such as intellectual property protection, defamation claims, employment problems, and privacy complaints, among others.The potential for misuse and the need to protect data often leads organizations to snoop into employee communications. When equipped with GPS and similar devices, laptops and cell phones are capable of the same type of tracking from remote locations as computers found in the office. The same GPS tools employers use track employees’ locations in the workplace can also be used to track cell phones outside the workplace during non-working hours. While employees generally have little expectation of privacy when using employer owned computers and equipment, employers must be careful not to exceed their realm of authority for both legal and ethical reasons.