Problem solving discussion

1. What can you, as a manager or customer representative, do to help a customer that has a not so good payment history?2. How do you convey bad news?3. How do you handle those barriers3. And finally, how do you follow up with the problem-solving process? Don’t forget to include to use these buzz words, customer intelligence, brainstorming, mind mapping, Conflict, negotiations, Problem solving, Follow-up.Answer the questions, at least 250 word post required.