Usability Business Case Study

Answer the following questions:

Summarize the case study
Identify the study method used and why it was appropriate
Explore some of the qualitative or quantitative methods gathered.
Answer these two additional questions:
How would you conduct the study any differently?
Given the nature in the advance of technology, how do you foresee technology changing the way studies such as these are conducted in the future?

The assignment requires a 4-6 page review, not including cover page, abstract, and a reference page, of the business use case you have been assigned.